XP is a ticket marketplace designed to make buying tickets simple, transparent, and predictable.
Fans use XP to find tickets to live events with clear pricing, no hidden fees, and protection through our Quality XPerience Guarantee.
Why fans buy tickets on XP
Fans choose XP because we focus on a straightforward buying experience:
- Prices are shown upfront
- There are no surprise fees at checkout
- Every order is backed by our Quality XPerience Guarantee
No hidden fees
XP does not add service fees at checkout.
The price you see on a listing is the price you pay. There are no last-minute add-ons or unexpected charges.
Upfront pricing
Other marketplaces may show a lower price initially and add fees later. XP shows the final price from the start, so you can compare options and check out with confidence.
The Quality XPerience Guarantee
Every order on XP is protected by our Quality XPerience Guarantee, which means:
- Tickets will be valid for entry
- Tickets will be made available in time for the event
- Orders will be accurate
- If something goes wrong, XP Customer Care is here to help make it right
Our approach
XP was built by a team with deep experience in online marketplaces and ticketing.
Our goal is simple: make ticket buying clear, fair, and reliable for fans, while respecting the systems and rules set by venues, teams, artists, and sellers.
Meet our team
Mike Saunders
CEO & Co-Founder
Mike has spent his career building online marketplaces that connect people with the experiences they care about. At XP, he focuses on transparency, fairness, and creating a ticket-buying experience fans can trust.