Have questions about your XP Offers submission, offer, ticket transfer, or payout? We’re here to help.
For XP Offers–specific questions
Email the XP Offers team at sell@xp.tickets.
This inbox is monitored during business hours and is the best place to get help with:
- Ticket eligibility
- Offer status
- Transfer instructions
- Payment and withdrawal questions
For general XP support
For questions not specific to XP Offers, contact XP Customer Care.
XP Customer Care can help with:
- Buying tickets on XP
- Ticket delivery issues
- Account or login help
- General XP product questions
How requests are routed
If you contact XP Customer Care about an XP Offers issue, they’ll make sure to direct you to sell@xp.tickets so the right team can help.